Returns & Exchanges
At Aquascape, we want your fashion journey to be seamless, which is why we offer a 30-day window for returns or exchanges on all unworn items in their original packaging. We are dedicated to ensuring you find the perfect fit and style for your wardrobe.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items with all original tags attached and include the printed return authorization slip inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided in your portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
